Swelluk.com is committed to protecting your privacy, and takes its responsibilities regarding the security of customer information very seriously. This policy explains how we use customer information and how we protect your privacy.
We require certain information to allow us to process your registration/purchase. This includes your name, address, telephone number, and email address, as well as your credit or debit card number and expiry date. This information allows us to process your registration/purchase and to send you confirmation of your registration/purchase by email. We may occasionally use the information we collect to notify you about new Swelluk.com services and special offers we think you may find valuable. If you would prefer not to receive this information by email, please call us on 0845 6589 599.
By joining the Swelluk.com newsletter service, you will receive our latest news and information. You will need to provide us with your name, email address and preferred email format. If you wish to unsubscribe to this service, you can opt out at any time by clicking the unsubscribe link at the foot of each e-mail newsletter.
When someone visits our website our server collects standard Internet log information on their browser and IP address. This information is collected by our server software, does not contain personal information and we make no attempts to find out the identities of those visiting the site.
We use 'cookies' to allow aspects of our site to function. These tiny text files are stored on your computer and contain encrypted text which identifies you as a customer. These cookies are essential to the functioning of our site and if you turn off cookies in your web browser you will be unable to purchase items online. If you would prefer to place your order by telephone please call us on 0161 351 4700.
We use Google Website Optimizer for multivariate testing. This tool allow us to test different variations of the site design which helps us to improve usability and make it easier for customers to use. Again, we do not store personally identifiable information in these cookies or services.
We use Google Analytics to help us analyse the behaviour of customers on the site. This analytical tool creates a number of cookies which contain information that identifies your computer in anonymous form. We closely follow the Google Analytics terms of service and do not store any personally identifiable information in this system or in these cookies. However, if you wish to opt-out of being recorded in this way, you may do so on Google's site. Please note that disabling this service will set a cookie to do so.
We also use ClickTale for web analytics and to improve site usability. This records the mouse clicks, mouse movements and scrolling activity of some users as well as certain text entered into form fields. ClickTale does not collect personal information. If you wish to disable this service you can do so on ClickTale's site. Please note that disabling this service will set a cookie to do so.