Contact us
Notice 14/11/2025: Due to a high volume of orders, our warehouse is currently experiencing some delays in processing and dispatch. Our next day delivery service is temporarily unavailable.
Thank you for your patience and understanding as we work to fulfill all orders as quickly and efficiently as possible.
Did you know that you can now solve most of your issues online, without the need to call us or wait for our customer service team to get back to you?
- Find out more about delivery including when to expect your order
- Learn about our different payment options
- Report a damaged item
- Return a faulty or unwanted item
- Request a price match
Most customers find their issues are resolved faster by using these self-service options or the form below. When using the form, please select the most accurate category for your issue. Tickets submitted under the wrong category may take longer to process.
If you still prefer to contact us directly, we’re here for you:
Email: [email protected]
Phone: 0161 351 4700
Please note: Due to high enquiry volumes, using the form or self-service tools is usually the quickest way to resolve your issue.
